SmithGroup's Holistic Approach for Returning To The Office After Covid-19
Detroit-based SmithGroup has developed a framework to help businesses guide their conversations as they create plans to reopen their physical offices. Their four-phased approach will allow those that follow it to create a holistic work-place reentry plan.
Phase 1: Discovery
Deploy an in-depth discovery process utilizing a re-entry team, company wide survey, and a set timeline of when goals and needs must be met.
Phase 2: Physical Space & Tactical Protocols
Consider safe occupancy levels of the building and what physical changes need to be made to mitigate risk.
Phase 3: Policy & Process
Company processes and policies need to be created or augmented to ensure employee safety in the updated space.
Phase 4: Human & Social Dynamics
Consider who needs to return to the workplace, why they should return, and when the best time for them to do so is.
Phase 5: Transition & Managing Change
Office leadership must create a plan to communicate and train staff on how to use the updated physical space and follow any newly established protocols.